This course will be delivered over 6 evenings starting Tuesday 20th April 2021 from 6.30pm-8.30pm online.

To heighten awareness of what is needed to run a business - to get customers, retain them and provide a distinctive product or service

• To assist participants towards effective business, financial, operational and personal planning.
• Engaging with prospective customers, dealing with customers.
• Market research exercises to provide comfort as to the possible viability of the project.
• Use of social media as a promotional tool.
• Areas of administration and business management on day to day basis essential to running a business.
• Knowledge around compliance including Health and Safety.
• Managing third party relationships including staff, banks managing the supply chain in a small business (for both products and services)
• Meeting funder's expectations
• Soft skills knowledge and its value to the business and its owner including being aware of mindset, the value of goal setting, effective communication with customers and other third parties.
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The programme will be delivered by Gordon McArdle, Rocas Training. https://rocastraining.com/