Understanding and Complying with EU Consumer Law Essential Knowledge for Retailers New to Online Trading

Venue:
Live and Online
 
Date:
23/11/2020
 
Time:
9:30 am - 1:00 pm
 
Category:
Workshop
 

“Consumer Law Ready” is a specialist EU consumer law training programme designed for businesses who deal with consumers through any means (i.e. online, in person, over the phone etc.)

This event is no longer available
 

Please note this training is for Mayo based companies only.


“Consumer Law Ready” is a specialist EU consumer law training programme designed for businesses who deal with consumers through any means (i.e. online, in person, over the phone etc.)


The objective of the programme is to assist businesses to understand their obligations and entitlements when trading with consumers.

Course includes 5 Key Areas

  1. Pre Contractual Information Requirements
  2. Right of Withdrawal
  3. Consumer Rights and Guarantees
  4. Unfair Commercial Practices and Unfair Contract Terms
  5. Alternative Dispute Resolution (ADR) and Online Dispute Resolution (ODR)

This training is being delivered live and online.  You will be emailed details of how to join in advance of the training. This seminar is being delivered by Noreen Coyne of People Matters.