Sales Skills 25/10/17

Venue:
Wexford County Council, Carricklawn, Wexford
 
Date:
25/10/2017
 
Time:
09:30 - 17:30
 
Category:
Workshop
 

A Sales Skills course aimed at owner/managers, sales managers and marketing staff.

This event is no longer available
 

Objectives:
The aim of this workshop is to help business owners and sales staff achieve a greater understanding of what motivates people to buy and become more effective in their ability to influence and communicate with customers in order to grow sales.

Contents:
1.     Design sales strategies to develop the pipeline, quality, leads and generate sales
2.     The number game - forecast accurately, set realistic conversion rates and achieve targets
3.     Overcome reluctance and deal with rejection through preparation and planning
4.     The importance of a positive attitude to create great first impressions
5.     Embrace the power of body language for effective customer communication
6.     Portray a powerful presence, build rapport and get the customer on side
7.     Influence customers with your tone of voice
8.     Guide the customer through the 4 steps of the sales presentation
9.     Ask the right questions to identify opportunities and discover the customer's needs
10.   When and how to up-sell and cross-sell effectively

Lunch will be provided

Tutor:
Karen Sommerville
www.callfocus.ie

 

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