Sales Skills 25/10/17

Wexford County Council, Carricklawn, Wexford
09:30 - 17:30

A Sales Skills course aimed at owner/managers, sales managers and marketing staff.

This event is no longer available

The aim of this workshop is to help business owners and sales staff achieve a greater understanding of what motivates people to buy and become more effective in their ability to influence and communicate with customers in order to grow sales.

1.     Design sales strategies to develop the pipeline, quality, leads and generate sales
2.     The number game - forecast accurately, set realistic conversion rates and achieve targets
3.     Overcome reluctance and deal with rejection through preparation and planning
4.     The importance of a positive attitude to create great first impressions
5.     Embrace the power of body language for effective customer communication
6.     Portray a powerful presence, build rapport and get the customer on side
7.     Influence customers with your tone of voice
8.     Guide the customer through the 4 steps of the sales presentation
9.     Ask the right questions to identify opportunities and discover the customer's needs
10.   When and how to up-sell and cross-sell effectively

Lunch will be provided

Karen Sommerville