Artificial Intelligence is rapidly changing how businesses operate, helping organisations become more productive, improve customer service and save valuable time.
Introduction to AI for Small Business
Date/Time: Thursday 24th September, 10.00 am – 1.00 pm
Overview
Artificial Intelligence is rapidly changing how businesses operate, helping organisations become more productive, improve customer service and save valuable time.
This practical introduction explains AI in plain English and demonstrates how small businesses can begin using AI immediately across marketing, administration, customer service and day-to-day operations.
No previous AI experience is required.
Learning Outcomes
By the end of the workshop, participants will be able to:
- Understand what AI is and how it works
- Identify practical uses for AI within their business
- Write effective prompts
- Use AI safely and responsibly
- Save time on everyday business tasks
- Develop a simple AI action plan
Topics Covered
- Understanding AI
- Popular AI tools
- Writing effective prompts
- AI for marketing
- AI for administration
- AI for customer service
- AI for research
- Responsible AI use
- Data protection considerations
- Planning your AI journey
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