The Path To Retail Recovery May 12

Venue:
Live and Online
 
Date:
12/05/2021
 
Time:
11.00am - 12.00pm
 
Category:
Workshop
 

It is a difficult time to be a retailer; This informational webinar will focus on 4 key components to help businesses grow and develop their retail business in 2021 and beyond. With practical, actionable tips and will empower retailers and their teams to identify opportunities and exceed their customers’ expectations. Please note this training is for businesses in Mayo only.

This event is no longer available
 

Please note this course is for businesses in Mayo only. 

This informational webinar will focus on 4 key components to help businesses grow and develop their retail business in 2021 and beyond. With practical, actionable tips, it will empower retailers and their teams to identify opportunities and exceed their customers expectations.

This webinar will provide you with a clear understanding of:

  • Emerging trends for 2021 and beyond.
  • Your ideal customer, how they have changed, and the impact on your business.
  • The entire customer journey, making the experience easy and exciting both in-store and online.
  • Selling tips and ideas to help you smash your sales.

This course is being delivered by Melissa Moore, Retail Consultant, Mentor, and Trainer. She has over 20 years of experience working with national and international retail brands including Brown Thomas, IKEA, and Kilkenny Design. Through her business, The Retail Advisor, she empowers retailers and Irish creators to reach their potential through sales growth and excellence in customer experience. Melissa works with established independent retail owners, by analysing the needs of their business. She provides solutions by implementing processes to improve standards across the store, whilst driving sales and ensuring a strong customer service ethos is maintained.