This programme will provide participants with the essential skills and understanding required to become a successful manager. It incorporates the effective elements of a business network, mentoring, advisory service in addition to the outlined coaching and training syllabus.

Learning outcomes: Research indicates that poor management is the biggest internal cause of business collapse. The real question is: What are the issues that contribute to poor management operations? Research has provided the answer to this question and we have taken this research and developed a programme to overcome these issues. This programme is driven by its participants and they alone decide its content.

However in our experience a fully functioning and applied programme will encompass many if not all of the following modules:

• Inadequate financial controls
• Margin erosion
• Poor financial performance
• Poor working capital management
• Impact of late payment date legislation
• Reduced their credit dates and interest on outstanding money
• Working capital being squeezed
• Overtrading
• Underestimating costs or overestimating the revenue flows
• Under capitalisation especially for fast growth businesses
• Flawed leadership
• Inadequate reporting structures
• Lack of real accountability
• Lack of strong sales and marketing capability
• Lack of strategy
• Lack of sales management process
• Lack of selling skills
• Lack of a realistic targeted marketing plan
• Human resources issues
• Failure to set or meet deadlines
• Working capital pressures
• Debtor or stock build up
• Creditors or tax not being paid on time
• Unacceptable high levels of absenteeism and labour inefficiencies

Trainer: Pearce Flannery