Programme Structure

Pre Programme one-to-one site visit.
Workshop 1 - Why am I in Business? (1 day)

What is my vision for my business in the future?
What challenges to I face in getting there?
Where is my business now?
How will I sustain and grow the business?

Workshop 2 - Finding and keeping customers (1 Day)

Defining your ideal customer groups.
Identifying how to target customers for sales growth.
Cost effective ways to increase profitable sales.

Workshop 3 - Continuous Improvement (1 Day)

Creating and sustaining competitive advantage?.
Where in the business can added value be identified?.
How can waste be minimised?

Workshop 4 - Managing the Money (1 Day)

Interpreting Financial Statements
Managing Cashflow
Forecasting sales and profitability.
Making provision for the unexpected.
Identifying sources of finance.
Benchmarking your business with your sector.

Workshop 5 - Selling for Profit ( 1 Day)

Selling more effectively.
Converting prospects to customers.
Increasing customer spend.
Closing the sale.
Cold Calling.

Workshop 6 - Being the Boss (1 Day)

Understanding your leadership and management style.
Managing Staff Performance for results.
Communicating Effectively with customers, staff and suppliers.
Making yourself work more effectively.
Managing the pressures.

Mentoring

Up to six one to one mentoring sessions during the programme.

Aimed at: The programme is aimed at owners, managers, or key staff members of any business that has been established more than 18 months.