Strengthening Skills in People, Performance & Conversations

Management Development HR Series | Strengthening Skills in People, Performance & Conversations

Duration: 4 x Half Days (14th, 21st, 28th May and 4th of June 9.30am-12.30pm online)

This Management Development HR Series is designed to help SME managers build the confidence, tools, and behaviours needed to lead effectively in a growing business environment. Through a series of interactive half-day workshops, managers will strengthen their ability to communicate clearly, build trust, give constructive feedback, and address performance issues early and fairly.

Each workshop blends actionable frameworks, real-world examples, and peer learning to ensure participants can apply new approaches immediately in their day-to-day roles. By aligning recruitment, onboarding, performance management, and leadership practices with core business values, the series supports stronger managerial capability and reinforces a culture of collaboration, respect, and continuous improvement—critical for SMEs aiming to scale sustainably.

On completion of this Training Programme participants will be able to:

• Communicate with clarity and confidence using emotional intelligence and active listening.
• Build trust and psychological safety through open and respectful dialogue.
• Set clear objectives that align individual performance with organisational goals.
• Coach team members to support growth and address challenges constructively.
• Conduct challenging conversations with confidence, including conflict, underperformance and exits.
• Create and sustain a feedback culture where accountability is the norm.
• Deliver consistent onboarding that supports new hires and reduces early leavers.
• Strengthen leadership presence and transferable skills for succession planning

Module 1: Communication & Emotional Intelligence

Module 2: Recruitment & Onboarding for Values-Driven Success

Module 3: Performance Management & Feedback Culture

Module 4: Navigating Challenging Conversations & Conflict

Delivery Method

This online workshop will be delivered via Zoom. Click the link below to see how to use Zoom.

Click here in order to find out how to use Zoom