Terms & Conditions

Please read the course information carefully, ensure that you are satisfied with the venue, fee and suitability of content prior to booking.

The Local Enterprise Office is committed to its transparency obligations under the General Data Protection Regulation (GDPR). Our data protection notice, for personal data that is supplied to us by our clients is available at https://www.localenterprise.ie/Legal/  This notice contains important information about how we process personal data that is supplied to us by clients. We request that you read the notice carefully and that you ensure that it is made available to any data subjects (e.g. your employees) whose personal data you provide to us.

By accepting our Terms and Conditions you confirm that: (a) you have complied with your own data protection obligations in respect of the personal data that you supply to us and that you are entitled to disclose such personal data to us; and (b) you will ensure that a copy of our data protection notice (is sent to data subjects (e.g. your employees) whose personal data you provide to us.

Accessibility

Kerry Local Enterprise Office strives to make our services accessible. If you have access needs or require the use of assistive technologies please contact the office directly on 066 7183522 or LEO@kerrycoco.ie 

Participation Fee

The participation fee is due upon online registration. Please note that course payment transactions will appear as "Kerry County Council" on your card statement. 

Payment Policy A participant's place is secured on payment of the course fee only. We accept payment by online credit/debit card booking only. We reserve the right to refuse admission to a course if (a) payment has not been received prior to the course start date (b) if the course is not suitable to you.

Cancellations by Kerry LEO - In the event that a course or event is cancelled for any reason, participants will be notified prior to the commencement of the course and a full refund will be issued. Note that refunds can only be made by way of EFT to the participants bank account and we will require the participant to provide these bank account details before a refund can be processed

Participant Substitution - The substitution of a participant can be made at any time without penalty.

Enquiries - Please contact us

Returns/ Cancellations by Course Participants Policy

Once a course has been paid for our policy on returns/cancellations is as follows:

  • 100% return of course fee if sufficient notice from the participant (i.e. not less than 5 working days.)
  • No refund if the participant does not notify us at least 5 working days prior to the commencement of the course.
  • Refunds can only be made by way of EFT to the participants bank account and we will require the participant to provide these bank account details before a refund can be processed
  • Refunds can only be made in Euro to Irish bank accounts

Online Booking & E-Payments

• The Local Enterprise website facilitates online booking of its events.

• Personal information is sent securely using Secure Sockets Layer (SSL) software.

• Electronic payments are handled by Realex.

• At no time is credit/debit card information stored on our servers.

Age 

All course participants must be 18 years or older.

Location 

Supports are targeted at Kerry based businesses and bookings from businesses/individuals outside Kerry are at the discretion of the Kerry LEO.