Programme Structure

Pre Programme one-to-one site visit

Workshop 1 - Why am I in Business

What is my vision for my business in the future?

What challenges do I face in getting there?

Where is my business now?

How will I sustain and grow the business

Workshop 2 - Finding & Keeping Customers

Defining your ideal customer groups

Identifying how to target customers for sales growth

Cost effective ways to increase profitable sales

Workshop 3 - Continuous Improvement

Creating and sustaining competitive advantage

Where in the business can added value be identified

How can waste be minimised?

Workshop 4 - Managing the Money

Interpreting Financial Statements

Managing Cashflow

Forecasting sales and profitability

Making provision for the unexpected

Identifying sources of finance

Benchmarking your business with your sector

Workshop 5 - Selling for Profit

Selling more effectively

Converting prospects to customers

Increasing customer spend

Closing the sale

Cold calling

Workshop 6 - Being the Boss

Understanding your leadership and management style

Managing staff performance for results

Communicating effectively with customers, staff and suppliers

Making yourself work more effectively

Managing the pressures

Mentoring

UP to six one-to-one mentoring sessions during the programme.

This programme is aimed at owners, managers, or key staff members of any business that has been established more than 18 months.