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Trading Online Voucher Scheme for Small Irish Businesses

*Please note: The closing date for receipt of applications in 2020 is 3:00p.m. on Friday December 11th. Applications received after this date will be reviewed in January 2021, under the 2021 terms and conditions, should they change.

With the trend ever increasing towards online spending, it is estimated that only 23% of small Irish businesses are engaged in any meaningful way in e-Commerce sales.  For businesses employing less than ten people, this percentage could be even lower. It is believed that of online purchases made in Ireland, 70% are done in overseas markets.  There is now an urgency to ensure that businesses recognise that this is happening, and that they are encouraged and supported to correctly respond to this digital reality.

To this end, the Department of Communications, Climate Action and Environment (DCCAE) has launched a Trading Online Voucher Programme and has teamed up with the Local Enterprise Offices to deliver this to Irish businesses.

Those wishing to avail of a voucher must attend an obligatory Information Seminar. These are currently taking place online. At the seminar, attendees will be informed of the purpose of the scheme and how best to use and get value from the application of the Voucher.

The application process for the Vouchers will be a competitive process.

Trading Online Voucher Scheme 2020 / COVID-19 Eligibility Criteria:

  • Vouchers will be available to a maximum value of €2,500 or 90% of eligible expenditure (exclusive of VAT), whichever is the lesser
  • Voucher approval must be gained prior to incurring any expense
  • Own labour is not an eligible expense
  • Third party costs only will be considered
  • All third party/supplier invoices must contain proper business details (e.g. Tax and Business Registration details)

The vouchers are targeted at businesses with the following profile:

  • Limited Online Trading presence
  • Less than 10 employees
  • Turnover less than €2m
  • Applicant business must be registered and trading for at least 6 months
  • Business must be located in the area covered by this phase of the scheme, i.e. your business must operate in Co. Tipperary

Ineligible Projects

  • Companies with charitable status, commercial semi-state companies, “not for profit” organisations, trade associations and company representation bodies, such as Chambers of Commerce, are not eligible to participate in the innovation voucher initiative
  • Professional services specialising in IT type services who are already capable of trading online using existing in-house systems
  • Conferences and Seminars
  • Projects which are contrary to public policy
  • Duplication of support for projects which would be eligible for assistance from other State Agencies of EU funded Operational Programmes
  • Projects with employees in excess of 10 people
  • Projects deemed to be capable of proceeding in any event without scheme assistance, i.e. deadweight
  • Projects essentially comprising importation and distribution

What the vouchers can be used for:

  • IT consultation
  • Development or upgrade of an e-Commerce website
  • Implementing online payments or booking system;
  • Purchase of internet related software
  • Purchase of online advertising (this purchase cannot make up any more than 30% of approved Voucher costs and can only be drawn down in one payment phase)
  • Developing an app (or multiplatform webpages)
  • Implementing a digital marketing strategy, i.e. social media marketing
  • Consultation with ICT experts for early stage adopters of online strategy
  • Purchase of professional photography (this expenditure cannot make up any more than 80% of all other approved voucher costs and can only be drawn down in one payment phase)
  • Training/skills development, specifically to establish and manage an online trading activity

What the vouchers cannot be used for

  • Development of brochure websites
  • Purchase of non-internet related software
  • Anything other than online trading related activity

Application Process

  • Apply online through our website by clicking the "Apply here" link below
  • Complete your application form by answering all questions
  • Upload the required three quotations
  • Verify your signature (by following the directions given) and submit your application
  • If you have not already attended an information webinar, book your place and forward the booking confirmation to Tipperary Local Enterprise Office.

You will receive an automated email response when you submit your completed application. If you do not receive an automated email response, this means that your application has not been submitted and is still at the draft stage and you must log into your account and complete the process as outlined above.
After your grant application has been successfully submitted, Tipperary Local Enterprise Office will register you as a grant applicant and send an acknowledgement letter to the email address on your application form.


  • Evaluation of fully complete applications (application form must be fully completed with written quotes attached, information seminar must be already attended or future date booked) will be conducted by LEO Tipperary based on the following criteria: Project potential | Value added potential | Export potential | Job creation potential | Financial sustainability | Benefits during the COVID-19 pandemic.
  • If your application is successful, you will receive an email containing a Letter of Offer, outlining the amount you have been approved for, and all relevant terms and conditions. From the date on the Letter of Offer, you will have 4 months to complete your website, after which time you must submit all required documentation (i.e. invoices, receipts, proof of payment etc. as outlined in your Letter of Offer) in order to claim your grant.

*Please note: The closing date for receipt of applications in 2020 is 3:00p.m. on Friday December 11th. Applications received after this date will be reviewed in January 2021, under the 2021 terms and conditions, should they change.


Apply here