Description:

Imagine your customer is holding their credit card in their hand ready to pay for a product on your website. But the online checkout process is too long and complicated so they leave and go elsewhere... Did you know this is affecting business sales by 35% each year? In this webinar, find out how to improve your website through understanding web usability factors and how to spot issues that affect the user experience. Find out the most common mistakes made in both e-commerce and business to business websites and how to fix them easily.

Webinar Outline:

To understand the importance of creating an enjoyable user-friendly online experience and how it impacts your business. To provide you with the tools and customer experience knowledge, jargon-free. To give you the confidence to become self-sufficient when reviewing your website mindfully. To know how to brief your developer effectively with the required website changes.

Website Review

Send the tutor a link to your website prior to the session and it will be review, with feedback given live on the webinar. This is limited to the first 3 websites submitted for review, so be sure to send you links to us as soon as you have booked. Email your website link to: info@uxe.ie

About the tutor:

Lisa Reburn is the Managing Director of UX Effect. UX Effect is the go-to company for training and mentoring business professionals to help them create enjoyable user-friendly digital experiences. Lisa is a User Experience (UX) Researcher & Designer based in Ireland. She has worked as the Lead Designer on multiple award-winning Business-to-Business and e-commerce websites for various industries including aviation, retail, food, nutrition, human resources, higher education and others. Lisa has a Masters in Creative Digital Media specialising in User Experience Design. She has received 3 UX training certificates and has lectured in the area of Digital Design.