Course Content

Avoiding Cashflow Problems and Forward Planning

• Avoid Misunderstandings
• Importance of written quotations (templates provided)
• Quotations - key areas of work being priced
• Price, VAT Total Price
• Payment terms
• How long price is valid for
• Signature on Quotation
• Importance of receiving a deposit (in certain cases)

The main reasons why businesses find it difficult to collect outstanding money

• Cashflow problems are often caused as a result of something else the business person ahs done incorrectly eg:-
• Priced the job incorrectly to begin with
• Underestimate how long the job will take
• Leaves the job unfinished
• Payment terms not clearly discussed before job commences

How to deal with Customers who owe money

• Importance of sending out invoice for work immediately after work is complete
• Client follow up
• The importance of monthly statements
• Credit card payments