Venue:
Virtual - a link will be emailed to you
WhatsApp is the second most used social media in Ireland. Introduced in 2018, WhatsApp Business is a dedicated app for small to medium businesses.
This event is no longer available
WhatsApp and/or WhatsApp Business are very effective for customer communications & support, sales & marketing.
This 2-hr. workshop will show you how to use WhatsApp to grow your customers & business.
This workshop will cover:
- What is WhatsApp
- What is the WhatsApp Business App
- Installing the Business App
- WhatsApp Business Profiles
- WhatsApp features
- Setting up labels, quick replies & automated messages
- GDPR & opt in options
- WhatsApp for customer communications
- WhatsApp for customer support
- WhatsApp for sales & marketing
- Using stories, broadcasts & video chat
- Small Business WhatsApp case studies
Learning Outcomes:
- Learn how to set up the WhatsApp Business App
- Learn about the business app features including business profile, labels, quick replies & automated messages.
- Learn about GDPR & opt in options on WhatsApp
- Learn how to use WhatsApp for customer communications & support.
- Learn how to use WhatsApp for sales and marketing
- Learn how to use features such as stories, broadcasts and video chat
- Learn about small businesses successfully using WhatsApp to grow their customers
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