This course will cover 

• 1) Understanding GDPR Principles. The legal foundations and what they mean in practice.
• 2) Roles Within GDPR. The difference between data controllers, processors, and DPOs
• 3) Types of Data Covered. Personal, special category, pseudonymised —made clear and relatable.
• 4) How GDPR Affects Your Business. Practical impacts tailored to your day-to-day operations with plenty of real life examples to help your staff recognise how GDPR is impacting their daily work.
• 5) Email Management & Paperwork/ notes. Avoiding common mistakes in communication and storage and management of paperwork and notes.
• 6) Social Media & Data Risk. Compliance considerations in content, engagement, and advertising
• 7) Working Remotely. Applying GDPR when working from home or on the go 
• 8) Data Retention: How Long is Too Long? Reviewing your data storage and deletion practices
• 9) Handling DSARs (Data Subject Access Requests)
  One of the most important (and commonly mishandled) GDPR duties it is vital that staff can recognise a request when one comes in.
• 10) Recognising & Responding to Data Breaches. Know what counts as a breach, and what to do next and become familiar with your company breach policy and protocol.
• 11) Overall GDPR Review. A summary of what you’re doing well and where to improve and a recap of the lessons learned in the session.
• 12) Questions Welcome – Anytime. Questions are encouraged throughout, with a full Q&A at the end.