Imagine having an AI assistant to help you manage everyday business tasks, organise your workload, communicate with customers, research ideas and make better business decisions.  In this practical, interactive workshop, participants will discover how to use AI tools such as ChatGPT and Claude as their own business assistants.

The session will demonstrate how AI can help small business owners save time, reduce repetitive administration, improve productivity and tackle everyday business challenges.

Participants will learn how to give AI relevant information about their business, write effective prompts and create a personalised AI assistant that understands their business needs. The workshop will also explore how AI can work alongside existing business tools to simplify workflows and reduce manual tasks.

Learning Outcomes

By the end of this workshop, participants will be able to:

• Identify opportunities to save time using AI – Recognise everyday business tasks where AI can reduce administration, improve productivity and streamline operations.
• Write effective AI prompts – Give AI clear instructions and business context to generate more accurate, relevant and useful responses.
• Create a personalised AI business assistant – Set up an AI assistant tailored to their business to help with planning, communication, research and everyday tasks.
• Use AI to support business decisions – Explore options, analyse information, solve problems and make more informed business decisions.
• Explore AI integrations and automation – Understand how AI can connect with other business tools and identify opportunities to simplify repetitive workflows. 

Who Should Attend?

This workshop is suitable for small business owners, sole traders and employees who want to make practical use of AI in their everyday work.

NOTE: No advanced technical knowledge is required. Participants will be encouraged to apply what they learn directly to their own business.