Terms and Conditions
Training courses, seminars and other events may be booked online using our online booking and payment facilities. Registration and payment may also be made by post or in person.
The following terms and conditions apply to all registrations.
Please read the course information carefully, ensuring that you are satisfied with the venue, fee and suitability of content prior to booking.
A participant’s place is secured on payment of the course fee only. We accept payment by cheque, postal order or online credit card or laser booking.
If your registration is confirmed, you will be issued with a confirmation note/ receipt by email. This entitles you to attend the course. Please print this out and bring it with you on the course start date as proof of payment.
We reserve the right to refuse admission to a course if payment has not been received prior to the course start date.
We appreciate that the late cancellation of a course place or the withdrawal from a course by a participant may be unavoidable. In such cases, the waiver of the course fee remains at our discretion.
All cancellation requests should be made to our office.
No refunds will be given for partial non-attendance.
If the course is full at the time we receive your registration, you will receive a 100% refund. Alternatively you may choose to defer your registration to the next available start date.
Course schedules are subject to demand and in exceptional circumstances, courses can be postponed or cancelled. Full refunds will be offered to any clients affected by such changes.
In the event that you book a place and subsequently do not attend the course, no refund will be given. However, you may cancel and receive a full refund up to 1 week before the course start date.