Understand your customers, why do they buy from you and how to get new customers. This workshop helps you to understand what it takes to gain customers and to build your business using well-developed sales skills. It will look at today’s competitive environment and provide key tips for cost effective measurable sales activity to help you grow your business.
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This workshop is designed to allow participants to gain an understanding of what it takes to gain customers and to build a business by well-developed sales skills. It will look at the way to do this in today’s competitive environment and will provide key tips for cost effective measurable sales activity.
The session will lead to increased awareness of the techniques, terminology and processes involved in developing sales strategies for small businesses.
Topics Covered
- The different types of consumers buying behaviour and the buying decision process
- The Selling Process – how and what am I selling
- Developing a selling approach
- Identifying potential customer – ‘Drawing up a list of suspects’ / Prospecting
- Minimising time-wasting sales activity
- Developing a Sales Plan for success
- Develop an ability to deliver a high impact elevator pitch
- Providing exceptional customer care
- Gain an insight into how to target potential customers in a timely and cost-effective manner
Delivery Method
This online workshop will be delivered via Zoom. Click the link below to see how to use Zoom.
Click here in order to find out how to use Zoom
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