Terms and Conditions

Local Enterprise Office South Cork wish to notify all participants availing of supports (e.g  training, mentoring, advice clinics) that the use of recording technology or equipment, or use of AI notetaking to transcribe, summarize or analyse meetings or training provided by us (or our contracted providers) is strictly prohibited. 

Payment Policy - A participant's place is secured on payment of the course fee only.  We accept payment by credit/debit card online booking only. We reserve the right to refuse admission to a course if (a) payment has not been received prior to the course start date and (b) if the course is not suitable for you

Deferment Policy - In the event that a course is deferred for any reason, participants will be notified by email. Participants must contact the LEO by email if they are unable to attend on the new date, and are requesting a refund. Emails to southcork@leo.corkcoco.ie

Cancellations Policy - In the event that a course or event is cancelled for any reason, participants will be notified prior to the commencement of the course and a full refund will be issued

Participant Substitution - The substitution of a participant can be made at any time without penalty

Enquiries - Please contact us

Returns Policy

All requests for refunds must be made in writing by email to southcork@leo.corkcoco.ie

Once a course has been paid for our policy on returns is as follows:

  • 100% return of course fee -  if the participant notifies us at least 5 business days prior to the commencement of the course
  • 75% return of course fee - if the participant notifies us 48 hours prior to the commencement of the course
  • No refund -  if the participant does not notify us at least 48 hours prior to the commencement of the course

Online Booking & E-Payments

• The Local Enterprise website facilitates online booking of its events

• Personal information is sent securely using Secure Sockets Layer (SSL) software

• Electronic payments are handled by Realex

• At no time is credit/debit card information stored on our servers