Learning Objectives:

This course is designed to give attendees an overview of some management tools that can easily be applied to products, services and processes to unlock the potential of these areas of their businesses to create and deliver additional value for their customers, fostering a culture of continuous improvement.

Research has shown that businesses that adopt innovation as part of their management processes will:

• Increase Profitability by driving demand and commanding premium positions in the markets they serve
• Improve Efficiency by streamlining processes and working smarter
• Enhance Customer Experiences by applying service design and strategies
• Build Product Portfolios by developing new and improving existing products
• Gain a Competitive Edge by constantly being ahead of the curve with market evolution and product development

Delivery Method:

This programme will be delivered in 2 workshops online, on Tuesday 9th and Tuesday 16th April from 9.30 to 12.30.

Please Note: 

• This training is for businesses currently trading or planning on trading in Waterford City or County. If you are based outside of Waterford please contact the relevant LEO to access a similar service. A full listing of LEO offices is available by following this link - Find Your Local Enterprise Office
• By booking this course you agree to share your booking details with the trainer.
• The Zoom link for this online programme will be emailed in advance.