Terms and Conditions

Training courses, seminars and other events may be booked online using our online booking and payment facilities. Registration and payment may also be made by post or in person.

The following terms and conditions apply to all registrations.

  • The Local Enterprise Office is committed to its transparency obligations under the General Data Protection Regulation (GDPR). Our data protection notice, for personal data that is supplied to us by our clients is available at  www.localenterprise.ie/legal . This notice contains important information about how we process personal data that is supplied to us by clients.  We request that you read the notice carefully and that you ensure that it is made available to any data subjects (e.g. your employees) whose personal data you provide to us.

  • By accepting our Terms and Conditions you confirm that: (a) you have complied with your own data protection obligations in respect of the personal data that you supply to us and our authorised agents (trainers, business consultants, mentors) and that you are entitled to disclose such personal data to us; and (b) you will ensure that a copy of our data protection notice is sent to data subjects e.g. your employees, whose personal data you provide to us.

Please read the course information carefully, ensuring that you are satisfied with the venue, fee and suitability of content prior to booking.

Payment Policy

  • A participant’s place is secured on payment of the course fee only. We accept payment by cheque, postal order or online credit or debit card booking.
  • If your registration is confirmed, you will be issued with a confirmation note/ receipt by email. This entitles you to attend the course. Please print this out and bring it with you on the course start date as proof of payment.
  • We reserve the right to refuse admission to a course if payment has not been received prior to the course start date.

Cancellation Policy

  • We appreciate that the late cancellation of a course place or the withdrawal from a course by a participant may be unavoidable. In such cases, the waiver of the course fee remains at our discretion.
  • All cancellation requests should be made to our office.

Refund Policy

  • No refunds will be given for partial non-attendance.
  • If the course is full at the time we receive your registration, you will receive a 100% refund. Alternatively you may choose to defer your registration to the next available start date.
  • Course schedules are subject to demand and in exceptional circumstances, courses can be postponed or cancelled. Full refunds will be offered to any clients affected by such changes.
  • In the event that you book a place and subsequently do not attend the course, no refund will be given. However, you may cancel and receive a full refund up to one week before the course start date.