Programme Structure

Breakfast Seminar/Workshop:

Wednesday 26^th September 08.00am – 11.00am Butler House, Kilkenny

A single breakfast seminar focused on global trends within the retail and consumer facing business sector.  The seminar will also focus on proven tips which help drive independent businesses forward.

Site Assessment/One-to-One Session:

An in store audit will be conducted by James Burke & Associates together with the store owner/manager over a 2 hour period and they will review the business under the following headings: This training session is to facilitate customised training of each of the retailers in response to their own individual needs.

o Sales growth potential
o Sales opportunities areas
o Staff involvement in the sales growth plan
o Identification of growth opportunities
o Review of management structure
o Financial health check of the business
o Competitor analysis opportunities to differentiate
o Store layout
o Store décor
o Lighting
o Merchandising standard
o Profitability
o Category management
o Staff contribution to the business
o Customer service initiatives
o Management structure
o Management skillset
o Staff skillset
o Marketing plan
o PR plan
o Promoting the business in the local community

Action Report: Each store owner/manager will be provided with a detailed action list of how to improve the overall store performance.

Please note this programme is specifically for the business owners and managers only

Tutor- James Burke & Associates 

Originally from Bantry James spent over 23 years in the FMCG (fast moving consumer goods) sector, the majority in Superquinn, James is now Irelands leading consultant within the artisan food manufacturing and retail sectors.He is also the retail advisor for TV programme “Feargal Quinn’s Retail Therapy”. Some of his retail clients include Eason’s, Maxi Zoo, Lifestyle Sports, Eddie Rockets. He also runs several programmes for Retail Excellence Ireland.