Avail of a dedicated Expert Retail Mentor for your Retail Business : Driving Sales in the Covid Impacted Golden Quarter - Delivered by Conrad Digan

Avail of a dedicated Expert Retail Mentor for your Retail Business:

Driving Sales in the Covid Impacted Golden Quarter

Delivered by Conrad Digan

Aimed at:

Retail businesses on a streetscape employing between 3 – 25 employees (per location).


  • Develop a customer-centric plan along with expert Mentor that drives sales and optimises your competitive advantage
  • Maximise sales and profitability in the Covid impacted golden quarter
  • Reset your retail business and set your business up for sustained success

During your engagement with Conrad Digan you will focus on :

  • Improving  your  Customer Journey and revisiting the shopping environment
  • Engaging your  team and rethinking the retail operation
  • Optimising your  competitive advantage and creating a compelling product offer

Topics also to be considered during your Mentor engagement :

  • Driving sales - footfall, conversion, basket size and repeat customers
  • Customer pain points and opportunities
  • In Store navigation & best practices
  • Visual Merchandising & retail standards
  • Maintaining trust whilst driving sales in Covid times
  • Strategic planning and being ready for the future
  • Coaching retail leaders
  • Omnichannel opportunities
  • Marketing - retaining & acquiring customers
  • LEO support packages

Delivered by

Conrad Digan, retail executive with 20+ years experience in leadership roles with Primark, Marks and Spencer and Retail Business Consultant.

Experience working across 11 International Markets and sectors spanning Food, Hospitality, Fashion, Home and Beauty.

Director of Retail Operations and Customer Service at Primark, led the introduction of cafes to the store estate, doubled the gift card business and was part of the team that opened the first US and Italian stores

Head of Selling and Marketing for M&S in Ireland managed the marketing strategy and drove volumes of locally sourced product supported by a local marketing plan.

Programme Delivery

October 26th to December 19th

Includes virtual meetings with expert Conrad Digan Retail Executive


Week 1 : Introductory Zoom meeting and contracting. Agree ways of working and focus areas. Update on current situation.

Week 2 : Commence action planning based on observations and opportunities. Driving sales is a priority.

Week 3 - 7 : Individual retailer virtual mentoring sessions. Developing the bespoke plan over 2 sessions in this period.

Week 8 Review and handover- Next steps for your retail business.


How to Apply

Businesses employing between 3 – 25 employees (per location) are invited to complete an Expression of Interest form. Your expression of interest does not guarantee participation.

For streetscape retail businesses only

Expression of interest form can be found here

Please return to localenterprise@kildarecoco.ie 

Please note 2 businesses per each Kildare MD will be selected.