Develop Successful Sales Techniques and Negotiations Skills

Keadeen Hotel, Newbridge
Wednesday 20 September 2017
Business Training

The programme will provide insights into the process, structure and psychology of selling. Presented by : Terry Harmer, NLC Training

This event is no longer available


  • If insufficient bookings are received on any course , the course will be cancelled and a full refund will issue.

  • Fees are NON REFUNDABLE except where a course is cancelled by Local Enterprise Office due to insufficient bookings. 

The programme will provide insights into the process, structure and psychology of selling, making the presentation, overcoming objections, handling interruptions, dealing with price and cost, and closing the sale.

An interactive approach will be employed throughout and participants will be expected to engage in discussions, exercises, learning games and work groups.

We will support this information with practical examples, presentation, role play, scenarios, work group sessions, and demonstrations, Q&A interaction, use of templates & case studies to reinforce learning.

At the end of this training the participants will be able to:

1. Securing a meeting with buyers cold-calling, Write effective sales’ letters’, emails

2. Get appointments on the phone

3. Make new contacts and convert them to clients

4. Overcome call reluctance

5. Make professional Effective Sales Presentations

6. Overcome Objections

7. Close sales

Developing a Sales Process

Designing the right sales process for your business

Introducing yourself to prospective customers

Written approaches

Telephone Techniques

Face to Face meetings

Asking the right Questions

Establishing customer needs & wants

Presenting your products (are there elements of service too?)

Overcoming objections

Recognising buying signals

7 ways to close a sale (selecting the appropriate method)

Effective Sales Presentation Skills

Listening skills

Non verbal communication Meta messages - the 55%

Add power to your words - the 38%

The psychology of selling

Why we buy

Understanding and using suggestion,

Multi Sensory communication


How to develop and demonstrate enthusiasm