Retail has changed over the past number of years and so have the needs of consumers. As a retailer it is important to evolve and keep up to speed on the changing needs of consumers and what is happening in the industry. But more importantly as a retailer, you need to be aware of how these factors can impact on your business.

The Local Enterprise Office Kilkenny in conjunction with Kilkenny County Council and the Kilkenny Chamber of Commerce is running Kilkenny Retail Support Programme. The new short programme is designed to give consumer facing businesses expert advice and new ideas which will facilitate sales growth within their business. The programme structure is designed to allow participating businesses receive the majority of the support and advice in their own business premises. It will commence with a three hour seminar on Wednesday morning 26th September @ 8.00am in Butler House with one-to one site visits to each participants in the weeks following. A detailed action report will then be presented to each participant

James Burke, James Burke & Associates who will be delivering the programme has spent over 23 years in the FMCG (fast moving consumer goods) sector, the majority in Superquinn, James is now Irelands leading consultant within the artisan food manufacturing and retail sectors. He is also the retail advisor for TV programme “Feargal Quinn’s Retail Therapy”. Some of his retail clients include Eason’s, Maxi Zoo, Lifestyle Sports, Eddie Rockets. He also runs several programmes for Retail Excellence Ireland.

He advises “despite the changing environment, the key is still to create a good customer experience whether than is in store or online” He added “Making every customer visit count and creating a memorable in-store experience is the secret to success”.  For further information about the programme and online booking is available

https://www.localenterprise.ie/Kilkenny/Training-Events/Online-Bookings/126188-Kilkenny-Retail-Support-Programme.html