Operational Excellence 

Operational Excellence is a culture in the workplace where problem-solving, teamwork, and leadership combine and results in the continuous improvement in the business. The focus is on customers’ needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace. The impact for the business is, saving time, money, improving wellbeing, innovating, & creating business that is futureproofed & sustainable.

The Operational Excellence Programme supports Micro & Small businesses to design and implement this culture across the pillars of Innovation, Operations, Sustainability, Lean, Digitalization, & Leadership & Team Development.

Delivered by experienced practitioners in each field the programme includes 8 Workshops delivered over 10 weeks and also includes 1/2 day Individual Business Mentoring with a Master Practitioner and 3 x Individual Leadership Coaching Sessions with an Organisational Psychologist.

Benefits of Taking Part

• Uncover opportunities to innovate and grow your business.
• Understand sustainability and the opportunities for your business with a triple bottom line approach.
• Tackle rising costs head-on by focusing on cost-reduction and productivity.
• Futureproof your business with a digital strategy, optimize your processes, make data driven decisions, and improve customer experience.
• Leadership and culture – improve yourself and your leadership skills and how to help shape a better culture in your business.

Places are limited and offered on a first come basis.

Processing the contribution fee secures your place.

SCHEDULE:

DAY 1    03/05/23            9:30-16:30, MERITS

Creating, Delivering, & Capturing Value - Business Models, Innovation & Growth  Business Models /– Design Thinking, Testing the Business Model, Micro & Macro Trends, SWOT            

DAY 2 Remote    11/05/23            9:30-12:30

How we Create & Deliver Value – Business Operating Model         

DAY 3 Remote    18/05/23            9:30-12:30

Sustainability & Triple Bottom Line (Green)

DAY 4     25/05/23            9:30-16:30, MERITS

The Competitive Edge – Productivity & Cost Reduction with Lean Thinking

DAY 5 Remote    01/06/23            9:30-12:30

Digital Transition - Futureproofing your Business "7 Building Blocks of Digital Transformation

DAY 6 Remote    08/06/23            9:30-12:30

Leadership - The Individual & Self-Development

Day 7 Remote    15/06/23            9:30-12:30        

Leadership & Culture – Better You, Better Us

DAY 8 29/06/23                 9:30-12:30, MERITS

Strategic Planning & Actions (Data & KPIs)