8th March

Develop Successful Sales Techniques and Negotiations Skills 

The programme will provide insights into the process, structure and psychology of selling, making the presentation, overcoming objections, handling interruptions, dealing with price and cost, and closing the sale.

An interactive approach will be employed throughout and participants will be expected to engage in discussions, exercises, learning games and work groups.

We will support this information with practical examples, presentation, role play, scenarios, work group sessions, and demonstrations, Q&A interaction, use of templates & case studies to reinforce learning.at the end of this training the participants will be able to:

1. Securing a meeting with buyers

cold-calling, Write effective sales’ letters’, emails

2. Get appointments on the phone

3. Make new contacts and convert them to clients

4. Overcome call reluctance

5. Make professional Effective Sales Presentations

6. Overcome Objections

7. Close sales

Developing a Sales Process

• Designing the right sales process for your business

• Introducing yourself to prospective customers

• Written approaches

• Telephone Techniques

• Face to Face meetings

• Asking the right Questions

• Establishing customer needs & wants

• Presenting your products (are there elements of service too?)

• Overcoming objections

• Recognising buying signals

• 7 ways to close a sale (selecting the appropriate method)

Effective Sales Presentation Skills

• Listening skills

• Non verbal communication Meta messages - the 55%

• Add power to your words - the 38%

• The psychology of selling

• Why we buy

• Understanding and using suggestion,

• Multi Sensory communication

• Persuasion

• How to develop and demonstrate enthusiasm

Book