Objectives

This workshop aims to give micro and small business owners a clear, practical introduction to artificial intelligence and help them identify safe, useful and realistic applications within their businesses. It will build practical confidence in using AI while ensuring participants understand its limitations and the controls required for responsible business use. The workshop demystifies AI and shows how it can support productivity, marketing, customer service, research and business administration while introducing legal, ethical and reputational considerations.

It consists of practical introduction combining short trainer inputs, live demonstrations, guided exercises, peer discussion and direct application to each participant’s business. Participants will complete an AI Readiness Assessment, improve a weak prompt, identify three relevant business uses, and create a 30-day AI Starting Plan.

Location: Online (via Zoom)

Dates & Times:

• 23rd of November - 9.30am – 12.30pm

• Cost: €25

Key Outcomes

Within a highly interactive and collaborative workshop, you will be equipped to:

• Explain AI in clear business terms
• Identify relevant and low-risk AI use cases
• Write and refine a structured prompt
• Recognise unreliable or inappropriate AI outputs
• Apply basic legal, ethical and data-protection controls
• Select an appropriate first step for AI adoption

Topics will include:

• What AI is and is not, including generative AI, automation and predictive tools
• Practical applications in research, drafting, marketing, customer service, administration and process documentation
• Introduction to effective prompting using context, role, task, constraints and required format
• Improving weak outputs through follow-up prompts and critical review
• Confidentiality, personal data, GDPR, copyright, accuracy, bias and hallucination
• Overview of the EU AI Act and the importance of human oversight and accountability

Participant Outputs:

• AI opportunity map
• Responsible AI checklist
• 30-day AI starting plan
• Reusable prompt template

PLEASE NOTE:

BOOKING PERIOD WILL CLOSE 24 HOURS BEFORE TRAINING COMMENCES. 

We respectfully ask you to only book the course you wish to attend out of courtesy to your fellow business owners.

Once a course has been paid for our policy on returns is as follows:

• 100% return of course fee if sufficient notice from the participant (i.e. not less than 5 working days.)
• 75% return of course fee if the participant notifies us 48 hours prior to the commencement of the course.
• No refund if the participant does not notify us at least 48 hours prior to the commencement of the course.